TD
Thandeka D

1 reviews | Active since Jun 2016

22 Jun 2016, 09:13

Bonita ****

<p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">Bonitas promise to give baby bag and goodies for a mother, is a lie.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">In September 2015, when I was 2 months before my due date, I called Bonitas to request for a baby bag and mother goodies, as per their promise that they give to mothers and babies, the lady I spoke to, told me that I dont have to ask for it, she said it would be sent to me when my due date was closer, as the medical aid was aware that i was pregnant. I kept checking the post office when my date was close, and there was no bag or anything from Bonitas. after giving birth to my daughter I called Bonitas again to tell them again to request the bag, and the gentleman I spoke to took all my details and explained that the bags and the mom goodies are done by a separate company, and he said he would give them my details and I should expect the things within four weeks. I Never received it until I made another call early Match, and the lady whom I spoke to made me hold the line whilst she was checking, until it was hung up.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">VERY DISAPOINTED IN BONITAS WITH THEIR PROMISE WHICH THEY CANT KEEP.</p>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Jun 2016, 09:38
Official

Hello kinglight6

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team