RL
Ruwaida L
1 reviews | Active since Aug 2014
27 May 2025, 12:39
Boncap medical debit order double the amount was taken from my account
Bonitas (BONCAP) double debited my account this month, with a double premium and i am not sure why, no communication was sent, they just took double the premium, and now my account is in minus. how do you just take money from peoples accounts without telling them
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Bonitas Medical Fund's replyOfficial
27 May 2025, 12:48Hello Ruwaida
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Tea
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Tea
Bonitas Medical Fund's reply27 May 2025, 12:48
Official
Hello Ruwaida
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Tea
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Tea