DG
Devan G
1 reviews | Active since Apr 2013
17 Feb 2025, 11:10
BONCAP is slow death for the elderly
Stay away from this medical Aid. These guys really take advantage of people. Its not worth it. Boncap changed their management company and made it their clients problem. This is not on. They didn't action debit orders, instructed my mom to make manual payment and then Double debited her this month. Further to this, they have not approved fundamental chronic medication for my mom for diabetes and don't inform her. This is the end of the relationship with them. Elderly people should not be subjected to such service!
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Replies (1)Bonitas Medical Fund's replyOfficial
17 Feb 2025, 11:16 Hello Devan
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Feb 2025, 11:16
Official
Hello Devan
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
