SJ
STACEY J
1 reviews | Active since Nov 2025
04 Nov 2025, 11:44
Boncap Customer Service
Level of Customer service is bad - sent an email regarding the expected Membership Increase 2 and a bit weeks ago. To date I have received no reply!! Yet my debit order is taken off every month.
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Bonitas Medical Fund's replyOfficial
04 Nov 2025, 11:55Hello STACEY J
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
Please note that we have escalated your query to BonCap department for further investigation and resolution.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
Please note that we have escalated your query to BonCap department for further investigation and resolution.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Nov 2025, 11:55
Official
Hello STACEY J
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
Please note that we have escalated your query to BonCap department for further investigation and resolution.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
Please note that we have escalated your query to BonCap department for further investigation and resolution.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team