NZ
Ncebakazi Z
1 reviews | Active since Jun 2023
13 Jun 2023, 09:38
Boncap and PHA are worst medical aid ever. ****mers
Boncap is a ****, they are refusing to pay the doctor thus he is fighting his battles at my expense. My baby has not been issued a birth certificate due to no payment to the doctor. Now they have done even WORSE, they have involved a third party contractor (P.H.A) , it makes it even more difficult to make sense of the situation. They have not paid the doctor, they have disputes with him, I end up suffering. I had the worst experience in the hospital due to this case. The claim enquiry is 080623QP0MM4 Membership number: ***.
There is no way forward as to when am I going to be able to issue a birth certificate for my baby that was delivered on the 25th of May 2023
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Replies (1)Bonitas Medical Fund's replyOfficial
13 Jun 2023, 12:06Hello Ncebakazi Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply13 Jun 2023, 12:06
Official
Hello Ncebakazi Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
