LM
Londeka M
1 reviews | Active since Oct 2024
02 Aug 2025, 22:57
Boncap
Bonitas is such a **** I don’t see why I should say I have medical aid when Bonitas keeps failing us they often reject claims or don’t pay the full amount you have to pay out of your own pocket. When you contact them they talk about needing authorization but where am I supposed to get money to pay for the rejected claims? There’s a reason I have medical aid. Our country’s situation is tough Our salaries barely cover bills I’m even scared to go to the hospital because I know I’ll end up in debt getting invoices from all sides because of Bonitas. I’m starting to regret switching to Bonitas😭Discovery is much better
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
03 Aug 2025, 21:53Hello Londeka M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Aug 2025, 21:53
Official
Hello Londeka M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Aug 2025, 08:51Hello Londeka M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to BonCap department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to BonCap department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Aug 2025, 08:51
Official
Hello Londeka M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to BonCap department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to BonCap department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team