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Jerolize Scheün

1 reviews | Active since Feb 2023

20 Feb 2023, 06:41

Boncap

There is nothing to rate. Boncap… terrible option you pay so much bills in the end you could have paid everything yourself. Their answer to a complaint after 4 working days is.. that is the rules. Very professional thank you. They are forcing you to use certain specialists i for one will not be forced to use a obstetrician that i hear bad stories about. Or out my children’s health in the hands of an paediatrician i don’t know or trust this doctor has been with my children since birth he knows us. Why not say that a member can use any doctor and still just pay a fixed amount but because i go to a doctor I’m comfortable with you don’t pay at all because they are not on your network. Useless. Please don’t phone me I already logged a complaint and it did not help.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Feb 2023, 08:53
Official
Hello Jerolize Scheün
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 

Best regards,