TD
Tshoanelo D
1 reviews | Active since Oct 2021
17 Sept 2024, 16:56
BonCan
I still cannot believe how unhelpful bonitas, and they’re consultants are. they just send emails they never even respond to and it’s so frustrating!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
17 Sept 2024, 21:51Hello Tshoanelo D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply17 Sept 2024, 21:51
Official
Hello Tshoanelo D Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,
TD
Tshoanelo D's updateReviewer Update
17 Sept 2024, 23:58My Id is ***.
I have been sending chronic med prescriptions on email but never get any assistance. none of the people are helpful and it’s v frustrating to always pay out of pocket bc i cannot afford!
I have been sending chronic med prescriptions on email but never get any assistance. none of the people are helpful and it’s v frustrating to always pay out of pocket bc i cannot afford!
TD
Tshoanelo D's update17 Sept 2024, 23:58
Reviewer Update
My Id is ***.
I have been sending chronic med prescriptions on email but never get any assistance. none of the people are helpful and it’s v frustrating to always pay out of pocket bc i cannot afford!
I have been sending chronic med prescriptions on email but never get any assistance. none of the people are helpful and it’s v frustrating to always pay out of pocket bc i cannot afford!
Bonitas Medical Fund's replyOfficial
18 Sept 2024, 10:19 Hello Tshoanelo D
Thank you for notifying us of your complaint.
We have escalated the matter to chronic department for urgent assistance. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for notifying us of your complaint.
We have escalated the matter to chronic department for urgent assistance. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Best regards,
Bonitas Medical Fund's reply18 Sept 2024, 10:19
Official
Hello Tshoanelo D
Thank you for notifying us of your complaint.
We have escalated the matter to chronic department for urgent assistance. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for notifying us of your complaint.
We have escalated the matter to chronic department for urgent assistance. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Best regards,