1 reviews | Active since Apr 2016

21 Apr 2022, 14:55

Bon Whatsapp

I do not see the point of having a whatsapp app, worse ever. Agents are connected bit never responds, such a waste of time. I waited 47minutes after an agent connected for a response. Then waited and got no response back. Went on now and now menu....my hi hanging there

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Apr 2022, 16:21
Official
Hello  Simone K 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas Team