NR
Nomalanga R

1 reviews | Active since Dec 2013

03 Jun 2019, 14:11

Blue ticked

Since its too soon to receive my medical aid card having joined the over 3months ago.. Why am i being blue ticked for asking for a membership certificate on my Facebook requests

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Jun 2019, 16:06
Official
HelloI am Noms,

Thank you for submitting a comment to us through Hellopeter.
 
 We have contacted you and could not get hold of you.
 
 Kindly reply privately with the membership number in order for us to assist with your query.
 
 Regards,
 
 Bonitas Team

Best regards,

Bonitas Medical Fund
Bonitas Medical Fund's reply13 Jun 2019, 10:53
Official
Hello I am Noms, 

Thank you for submitting a comment to us through Hellopeter. 

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved. 

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. 

We apologise for any inconvenience caused to you. 

Thanks and regards, 

Bonitas Team

Best regards,