Biological vs Adopted
<p>Its with great dissapointment that I write this review. I have recently adopted a baby boy and loaded him onto my medical aid which happened in the blink of an eye...of course it did its more money for Bonitas....right Bonitas?....When I phoned them all excited enquiring about the amazing Baby bag and contents given to someone that has a new born baby ....I was met with.."im not sure sir if your child qualifies for this gift"...."expecting parents normally pre register for this gift"...."I will escalate this and get back to you with an answer"....almost a month later not a single call or feedback from Bonitas. Guess the money is good enough for an additional member, but it seems adopted kids are not good enough to be treated the same as someone having a biological kid.....</p>
Hello rayhaan-lalkhen
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello rayhaan-lalkhen
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
My apologies Bonitas as i think that you have been trying to contact me and the nature of my employment does not allow me to answer your calls. Could you please liaise with me via the following email address with regards to the above ********** or ********** you
My apologies Bonitas as i think that you have been trying to contact me and the nature of my employment does not allow me to answer your calls. Could you please liaise with me via the following email address with regards to the above ********** or ********** you
Hello rayhaan-lalkhen,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.
Hello rayhaan-lalkhen,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.
Thank you kindly Bonitas
We patiently waiting for our sons gift which is being couriered. He is a special young man to us and deserves to be treated no differently to that of someones biological child. Thank for the responses in regard to this matter.
Once again haapy Bonitas clients...:)
Thank you kindly Bonitas
We patiently waiting for our sons gift which is being couriered. He is a special young man to us and deserves to be treated no differently to that of someones biological child. Thank for the responses in regard to this matter.
Once again haapy Bonitas clients...:)
Hi Bonitas
We have not received any communication from the courier company regarding the baby bag as communicated to. Could they please contact my wife on ********** 134.
Regards
Hi Bonitas
We have not received any communication from the courier company regarding the baby bag as communicated to. Could they please contact my wife on ********** 134.
Regards