GW
Garreth W

1 reviews | Active since Sept 2016

22 Oct 2018, 15:25

Bills not paid

Bills not paid 30 minute calls for them to say no, been out standing since August never get my calls returned

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Oct 2018, 16:28
Official

Hello garrethwessels,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

GW
Garreth W's update24 Oct 2018, 16:46
Reviewer Update
2 days, no response
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Oct 2018, 21:10
Official

Hello garrethwessels,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that a detailed email has been sent to you and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team