Beware: Double Deductions and No Refunds!

This scheme have provided me with pathetic service and I have not even claimed or utilised any medical benefits yet. I joined the medical aid on 01 May 2021 and paid the scheme via EFT on 04 May 2021. On the 01 June 2021, the scheme processed a debit order from my bank account. I informed the scheme that my Employer will process a salary deduction on 15 June 2021 and request a refund. Mohau Radebe informed me that I will have to wait until the payment is processed on the 15 June 2021 to request for a refund for the debit order. I waited until 17 June 2021 to request for a refund again and Meagan Philander indicated that I will not receive a refund because the 04 May 2021 payment was allocated to May and 01 June 2021 debit order was allocated to June. The scheme has now received 3 payments in 6 weeks and are refusing to refund me. I would not recommend Bonitas to my worst enemy.