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tumbler T
1 reviews | Active since May 2017
01 Jul 2021, 15:00
Benefits not paid
The Bon Save benefit specifies that 1 postnatal consultation may be with a lactation consultant. I have just tried to claim back for the lactation consultation that I paid for, and the payment advise I received from Bonitas says that lactation consultation is not covered.
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Bonitas Medical Fund's replyOfficial
01 Jul 2021, 16:09Hello Helen S,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply01 Jul 2021, 16:09
Official
Hello Helen S,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team