KN
KHAKHU N
1 reviews | Active since Aug 2012
12 May 2026, 11:05
Benefit booster not activated
After all the back and forths on this platform my benefit booster is still not activated. I went to Dischem after I received communication from Bonitas saying my issue has been resolved but when I got to the pharmacy I still experienced the same thing.
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Replies (2)
Bonitas Medical Fund's replyOfficial
12 May 2026, 11:29Hello KHAKHU
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply12 May 2026, 11:29
Official
Hello KHAKHU
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
KN
KHAKHU N's updateReviewer Update
12 May 2026, 11:40Bonitas please get your act together, since you moved to PHA everything is a mess. How is it taking so long to activate my benefit booster on my Boncore option after I’ve done the wellness checks twice already.
KN
KHAKHU N's update12 May 2026, 11:40
Reviewer Update
Bonitas please get your act together, since you moved to PHA everything is a mess. How is it taking so long to activate my benefit booster on my Boncore option after I’ve done the wellness checks twice already.