SB
Schalk B

1 reviews | Active since Feb 2021

17 Jun 2025, 16:10

Basic Cataract Removal Procedure - R 7 420.00 Co-Payment Bonitas

So basically, if I am correct, you only have three (3) surgical service providers in Gauteng, so for my wife (currently on oxygen) to have a basic cataract-removal surgery, after following the correct procedures to visit all the service providers in Centurion needs to drive to Kempton Park or Constantia Kloof or Northcliff a couple of times to have this done?

Is this what you are telling me OR pay the R 7 420.00 co-payment to have it done in Centurion – although Meyer E & Partners is on the list?

This must be embarrassing for you, this number of e-mails, in relation to a very basic procedure that Discovery Medical Aid pays in full on their lowest plan in Centurion, but Bonita's' highest plan must pay a co-payment of R 7 420.00.

Something feels off, only three places in the entire Gauteng seem *****.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Jun 2025, 09:03
Official
Hello Schalk B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
 Kind Regards

Bonitas