mB
morne B

1 reviews | Active since Oct 2018

04 Mar 2025, 16:02

Bad To Worst Medical Aid of All

Bonitas went from bad to worst in the last few months. I recently requested to change my banking details, they have not done this and this resulted in suspension of account - I reached out to my contact at Bonitas and at Compliance tenda online and this person cant even pick the phone up to call and try to resolve. ENDLESS Problems that Bontas cant resolve not even bothering to phone. Time to pack up and Leave this useless medical aid

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Mar 2025, 16:24
Official
Hello Morne D
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     
Your enquiry will be attended during office hours. 
 
Kind Regards
  
Bonitas Team