1 reviews | Active since Aug 2017
bad service with authorisezation
<p>on teusday08/08.2017 morning the doctor and my self have send all the documents trough to bonitas for hospitalisesation but from tuesday till friday the 11/08/2017......nothing they always checking and tell me did i send all the documents,but im not the first client the doctor is asisting with thus and i must go on the 14/08/2017 for a operation and still have to arrange my stuff at work and etc...... yesterday when i fone in on thursday a lady answer and tell me to hold the line she will check and 31min later i whas still holding the line . I have just 2 words for thus medical aid expensive and very very bad service like in i wouldnt prefer it for my enemy regards vernon my number ********** 179 </p>
Hello caylinbrouwie,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello caylinbrouwie,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello caylinbrouwie,
Thank you for submitting a comment to us through Hello Peter.
Our representative could unfortunately not get hold of you. We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello caylinbrouwie,
Thank you for submitting a comment to us through Hello Peter.
Our representative could unfortunately not get hold of you. We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team