KP
Karabo P

1 reviews | Active since Nov 2018

29 Jan 2020, 22:40

Bad service from Pharmacy Direct

Your partnership with Pharmacy Direct is putting people's lives at risk due to their uncaring attitude. They don't deliver the services optimally. Please intervene urgently

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Jan 2020, 13:35
Official
Hello Karabo P
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Jan 2020, 16:05
Official
Hello Karabo P,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team