1 reviews | Active since Sept 2018
BAD SERVICE FROM MEDICAL AID
I have received a very bad service from Bonitas. I was admitted to hospital on the 20th August 2018 and was discharged on the 22 August 2018. Upon my discharged I was given a medication to continue using but I could not get it from hospital fund but only medication for 5 days was supp****. I called them after a week a promised that they will reload the request to get response after 5 days. I have not any response from them thus far. I have made follow up calls and visited them twice to get response but I was told that they still busy processing my request. My frustrations are that Bonitas does not consider my health seriously and that they are putting my life at stake yet I'm continously paying premiums. Again my Dr sent to them another prescription for their attention and still they have not responded or informed me of the status of this request. I'm so stressed and frustrated about this service.
Hello busisiwend,
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Kind regards,
Bonitas Team
Hello busisiwend,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello busisiwend,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello busisiwend,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello busisiwend,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello busisiwend,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team