LM
Lesterina M
1 reviews | Active since Feb 2025
14 Nov 2025, 10:27
Bad service from Bonitas
I just received a SUMMONS from the medi clinic where my son was admitted that state an outstanding amount that Bonitas did not pay, last time I wrote on this website you called me back to notify me that you will settle the debts so why do I get a SUMMONS with a case number. Please solve this matter because I dont know why should I pay from my pocket while am paying medical aid every single month
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Bonitas Medical Fund's replyOfficial
14 Nov 2025, 10:39Hello Lesterina M
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply14 Nov 2025, 10:39
Official
Hello Lesterina M
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team