D
Dawid
1 reviews | Active since Aug 2021
24 Jan 2025, 15:24
Bad service
This place service is just as bad as Home affairs.
Helpful (0)
Replies (6)0
Replies (6)
Bonitas Medical Fund's replyOfficial
24 Jan 2025, 15:33 Hello Dawid
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply24 Jan 2025, 15:33
Official
Hello Dawid
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
24 Jan 2025, 17:22Hello Dawid Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply24 Jan 2025, 17:22
Official
Hello Dawid Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
D
Dawid's updateReviewer Update
29 Jan 2025, 08:10Still did not assist me with the problem its more then 14 days now
D
Dawid's update29 Jan 2025, 08:10
Reviewer Update
Still did not assist me with the problem its more then 14 days now
Bonitas Medical Fund's replyOfficial
29 Jan 2025, 08:41Hello Dawid
Thank you for notifying us of your complaint.
We have escalated your query to BonCap department to assist with the termination of your membership.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint.
We have escalated your query to BonCap department to assist with the termination of your membership.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply29 Jan 2025, 08:41
Official
Hello Dawid
Thank you for notifying us of your complaint.
We have escalated your query to BonCap department to assist with the termination of your membership.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint.
We have escalated your query to BonCap department to assist with the termination of your membership.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
D
Dawid's updateReviewer Update
29 Jan 2025, 08:43I am waiting for my refund.
D
Dawid's update29 Jan 2025, 08:43
Reviewer Update
I am waiting for my refund.
D
Dawid's updateReviewer Update
29 Jan 2025, 15:36Still no feedback 😔
D
Dawid's update29 Jan 2025, 15:36
Reviewer Update
Still no feedback 😔