1 reviews | Active since Oct 2021
Bad service delivery
My mother passed away August 2024, the estate was finalised, in June 2025 out of the blue an unpaid account for SA Blood Bank pitched up from 2021. I submitted the authorisation details to SA Blood bank to resolve the issue. I also informed Bonitas and supp**** the documentation they requested. I received the response below , it does not resolve the query !!!!! As per usual very bad service delivery !!!!
Reference number: 130625QZNXMV We appreciate you taking the time to get in touch with the Bonitas family. Thank you for your enquiry regarding payment of claim. Kindly be advised that your enquiry was attended to as per query 280525QYTY97 and you were advised what is required for us to assist with your query.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kind Regards
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kind Regards