MM
Mpho M
1 reviews | Active since Mar 2013
28 Nov 2024, 16:19
Bad Service
It’s been weeks of me trying to call Bonitas on their landline (0860) 002-108 trying to joing them. But every time I choose option 5 it just rings unanswered.
I then proceeded to write an email to enquiries@Bonitas leaving my cellphone number and requesting to be called back.
Instead I was given the number *** the very same number also just rings unanswered.
I filled in the online qoute form and the call me back option on the website to this day no one has bothered to call me back.
Tried online application still not working. I am even wondering if it’s really worth it to join them cause if this is the treatment I get now what more about they’re actual clients.
Helpful (0)
Replies (1)0
Replies (1)Bonitas Medical Fund's replyOfficial
28 Nov 2024, 17:02Hello Mpho
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to our marketing department, and they will contact you tomorrow to assist with your application.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Nov 2024, 17:02
Official
Hello Mpho
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to our marketing department, and they will contact you tomorrow to assist with your application.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
