1 reviews | Active since Jul 2017

07 Jul 2017, 13:04

Bad Service - claim not paid

<p>Tried to get radiology claim paid from savings as medical aid dont want to approve it from Risk benefit.</p> <p>I phoned, emailed send enquiries on Bonitas chat no answer, please can someone assist, the ardiologist accounts dept is insisting i must pay the invoice in full., i wil pay once Bonitas paid the avaialble savings</p> <p>Date 27/05/17 pr ********** . My son was treated as an emergency at Bedford gardens Hospital they did not have beds available (hospital was full) so they could not admit him.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jul 2017, 14:25
Official

Hello lorinda-barker-hendriks,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team