JP
Jacqueline P

1 reviews | Active since Mar 2022

08 Mar 2022, 11:50

Bad service Bonitas Medical Fund

Cannot wait to leave this medical aid! Zero customer service, zero "whatsapp" help, no response to emails. Costs a fortune to call for answers as I am forever holding on. And don't hold your breath if they say they will get back to you!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Mar 2022, 12:24
Official
Hello Jacqueline P 

 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
Kindly provide your membership number or ID number of the principal member privately (to protect  your personal information)  not to be visible on this public forum) in order to investigate your enquiry. 
 
 Regards

Bonitas Team