Bad Service at Bonitas

I became a member of Bonitas some 8 months ago, and since day one it has been a struggle. First we were told that our situation would remain unchanged if we migrated from Nedbank to Bonitas. Far from it after 6 down the track, we were told to go to Script Pharm or pay a 40% levy. In the past eight months, I continuously received my chronic medicine late. Spoke to the call center this morning, the entire Bonitas has no medical aid cards to give to clients and was told to sort the chronic meds out with Script Pharm.