Mvdw
Marion van der westhuizen

1 reviews | Active since May 2013

31 Oct 2022, 08:02

Bad service

Written a review last week. No response. So bonitas does not care. Not even a phone call. Nothing.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Oct 2022, 10:35
Official
Hello Marion V

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 
Mvdw
Marion van der westhuizen's update31 Oct 2022, 11:31
Reviewer Update
It looks like this is a standard response. A phone call would be so much better.
Mvdw
Marion van der westhuizen's update01 Nov 2022, 07:42
Reviewer Update
So still no response. How is this for service. I will not stop complaining until a get a response and not this automated response.