NV
Norah V
1 reviews | Active since Jul 2024
13 Feb 2025, 08:56
Bad service
Bad service at Bonitas boncap, My daughter's name was written incorrectly I sent an email to Thokozani on the 30 of January asking it to be fixed no respond I got from him on the 10 of February I spoke to Catherine till today the 13 of February am still waiting for updated membership certificate to be sent
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Bonitas Medical Fund's replyOfficial
13 Feb 2025, 09:10Hello Norah V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Feb 2025, 09:10
Official
Hello Norah V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team