NR
Ndivhuho R

1 reviews | Active since Sept 2018

15 Sept 2026, 11:17

Bad service

For 2 months I have been requesting them to change banking details, and change of debit date. I have filled all the forms, attached all supported docs, authorisation letters from third party, bank confirmation letters. But till today everyday I receive an email asking me send the same documents.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Sept 2026, 17:51
Official
Good day Ndivhuho Ralephada,

We sincerely apologize for the inconvenience caused and for not meeting your service expectations. Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.