JM
JACQUELINE M
1 reviews | Active since Jan 2018
04 Dec 2025, 10:15
Bad service!
I am very dissapointed in this medical aid. I have to send my income verification form every year, which is not a problem. But now suddenly they keep saying "nothing attached" or call the financial brokers claiming I did not send the correct forms. I am a loyal paying cliënt, never miss a payment, and this is the treatment I receive. Bad service!
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Bonitas Medical Fund's replyOfficial
04 Dec 2025, 10:57 Hello JACQUELINE M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply04 Dec 2025, 10:57
Official
Hello JACQUELINE M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to BonCap department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas