TM
Thobile M
1 reviews | Active since May 2017
09 Mar 2020, 13:47
Bad service
I Have been with Bonitas for the past two months, I still have not received my medical aid card. I sent an email and requested that they send it to me however they still have not sent it. Please note that you will be held liable should I need medical attention and I'm unconscious and I am not taken to a private hospital.
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Replies (2)
Bonitas Medical Fund's replyOfficial
10 Mar 2020, 14:00Hello Thobile M,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the ID number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the ID number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply10 Mar 2020, 14:00
Official
Hello Thobile M,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the ID number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the ID number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
16 Mar 2020, 10:51Hello Thobile M,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply16 Mar 2020, 10:51
Official
Hello Thobile M,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team