LP
Lauren P
1 reviews | Active since Feb 2024
05 Aug 2025, 13:50
Bad service
I received an email with a refund due to me, nobody from claims side responded to my email. Why must one get a response fist after complaining on hello Peter first??
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Replies (2)
Bonitas Medical Fund's replyOfficial
05 Aug 2025, 14:34Hello Lauren P
Thank you for notifying us of your complaint.
We acknowledge receipt of your enquiry and sincerely apologise for the inconvenience.
We hereby confirm that the outstanding member portion has been fully paid, and we have also received confirmation from ITC that your account has been closed.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint.
We acknowledge receipt of your enquiry and sincerely apologise for the inconvenience.
We hereby confirm that the outstanding member portion has been fully paid, and we have also received confirmation from ITC that your account has been closed.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Aug 2025, 14:34
Official
Hello Lauren P
Thank you for notifying us of your complaint.
We acknowledge receipt of your enquiry and sincerely apologise for the inconvenience.
We hereby confirm that the outstanding member portion has been fully paid, and we have also received confirmation from ITC that your account has been closed.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint.
We acknowledge receipt of your enquiry and sincerely apologise for the inconvenience.
We hereby confirm that the outstanding member portion has been fully paid, and we have also received confirmation from ITC that your account has been closed.
Kind Regards
Bonitas Team
LP
Lauren P's updateReviewer Update
05 Aug 2025, 14:35I received a statement that bonitas owes me
LP
Lauren P's update05 Aug 2025, 14:35
Reviewer Update
I received a statement that bonitas owes me