1 reviews | Active since Jan 2017
Bad service
I have just terminated my dependant on my Standard option and HR at work requires a letter from BONITAS stating my new premium contribution before 29 March 2018 as their system closes. I made a follow up this morning and do not get assistance in this regard. I got an email but not a letter which is not helping as our HR wants a letter. I do not have extra cash to donate to Bonitas as they will not refund me. I know this because i had several incidents where it's either they take forever to refund or not refund at all. If you do not send me that letter today, I will terminate my membership and look for a competent and professional medica aid!
Hello Nelim
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello Nelim
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello Nelim,
Thank you for submitting a comment to us through Hello Peter.
Please be advised that we have not yet received the requested info and will therefore close this call.
The call will be re-opened as soon as you submit the required information for us to investigate.
Kind regards,
Bonitas Team
Hello Nelim,
Thank you for submitting a comment to us through Hello Peter.
Please be advised that we have not yet received the requested info and will therefore close this call.
The call will be re-opened as soon as you submit the required information for us to investigate.
Kind regards,
Bonitas Team