1 reviews | Active since Feb 2017
Bad service
<p>The whole process that has happened is to long to explaine here. basically the doktor send in the wrong date and the account was paid out of savings. after the dokter send in a reversal there was another 2 weeks of stories and different answers from bonitas, holding on for an hour at a time and the problem os still not resolved. the problem is everytime you phone you get a different answer.</p>
Hello aneldaniehaus,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello aneldaniehaus,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Thank you for sorting out the problem. Hope next time it doent have to go so far before its sorted.
kind regards
Thank you for sorting out the problem. Hope next time it doent have to go so far before its sorted.
kind regards
Hello aneldaniehaus,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello aneldaniehaus,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team