BAD SERVICE!!!

I Phoned Bonita's on Thursday last week to add the chronic information on my medical aid for the baby that got asthma, its suppose to take up to 24 hours its Tuesday and no feedback if its approved or not<br> <br> But the premium they can take so fast without trouble if I don't get any feedback this week I am changing my medical aid<br> <br> the same day I got an SMS saying its not approved I then phoned and they say I must ignore as it was a mistake so can someone please phone me to sort it out I cant wait longer the stuff is expensive <br> <br>