Bad service

<p>In Feb this year, my Dad was admitted to hospital. A procedure was done (for which co payment of R1300 was required). I paid the R1300. He needed to return a week later as the procedure was unsuccessful. I had to pay R1300 for same procedure. </p> <p>Anyway, months later I was told by the doc that abt R8500 was not paid and I wud be liable. I phoned Bonitas a few times querying this amount. I need to know if this could be covered since it was emergency. I made numerous calls. It was eventually escalated about 2 weeks ago. I heard nothing since. I keep phoning for feedback but apparently only the person who escalated it, will have feedback. Today I phoned and systems were offline. They took my details and promised to call back. As expected, I received no call from them. Eventually I had to resort to this platform with the hope that someone can please assist me. </p> <p> </p>