1 reviews | Active since Nov 2016

06 Jul 2017, 10:27

Bad service

<p>I owed Bonitas money after I have cancelled my medical aid. I have paid it in full through ITC. I have send trhough the letter that all the money was paid that ITC have send me. But it looks like Bonitas have gave the same account to several companies. They don't inform these company that the money are paid in full. So every day I get sms's and calls from these companies to say I must pay the account. I have send the letter through to Bonitas and asked them to let these people know. Because they now have blacklisted me. It is very poor service from Bonitas side.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Jul 2017, 13:13
Official

Hello marietta11,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team