WB
Willie B
1 reviews | Active since Jan 2014
21 Jun 2022, 19:59
Bad service
I sent a request for authorisation on 10 June with all the details. It takes you 11 day to tell me you need more details. Why not ask the doctor himself? Why the huge delay?
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
22 Jun 2022, 11:38Hello Willie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 Jun 2022, 11:38
Official
Hello Willie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team