MS
Mpumelelo S
1 reviews | Active since Dec 2022
12 Sept 2023, 11:42
Bad service
Good day,
I have been getting calls from ITCBA stating that my bonitas account has been handed over due to being in arrears. I am confused on how, when I have never had a bonitas account with you guys but I was a dependent along with my sister to my late mother Zandile Sithole ID: ***, deceased in 2021/07/18 and the account was terminated due to death. How is it that I am now responsible that I have to take in were else I was a dependent.
Please advise on what’s happening.
My ID: *** ***
Kind regards
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Bonitas Medical Fund's replyOfficial
12 Sept 2023, 11:57Hello Mpumelelo S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply12 Sept 2023, 11:57
Official
Hello Mpumelelo S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas