FT
Francois T
1 reviews | Active since Jan 2013
30 Sept 2021, 15:29
Bad experience with the call centre
I am trying to get assistance regarding a PMB treatment plan that I have sent through Every time I call the operator drops my call stating that they can't hear me I have not received any feedback from Bonitas in this regard and am seriously starting to seek a different medical aid as this is not the way you treat a customer
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
30 Sept 2021, 15:57Hello Francois D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply30 Sept 2021, 15:57
Official
Hello Francois D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team