DR
Desiree R
1 reviews | Active since May 2013
22 Mar 2022, 21:19
Bad Customer Service
No urgency..very difficult to get a Senior Agent/assistance or the sane person..feel like they are doing you a huuuuuge favor.. non existent customer care....
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Replies (1)
Bonitas Medical Fund's replyOfficial
23 Mar 2022, 07:24 Hello Desiree R,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Bonitas Medical Fund's reply23 Mar 2022, 07:24
Official
Hello Desiree R,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas Team