Bad customer service
Can't belive I'm getting no service from you guys. Sending an email, most companies take 24 to 48 hours to respond. I have sent an email on the 7th of September and again seven days ago asking for help with regards to dental benefits but all you do is forward my email to your Denis company that does not even bother to respond. So dissapointing, really can't wait for December to change medical aids.
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Bonitas Medical Fund's replyOfficial
11 Oct 2021, 11:00Hello Khanyisile K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply11 Oct 2021, 11:00
Official
Hello Khanyisile K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team