Bad Communication Skills For Such A Big Company

In January I submitted a refund for my savings, which was the worst experience ever, where I had to submit the same documents more than 11 times. They mentioned it will be paid in May.

The beginning of May I sent an email requesting feedback it has been 6 days later with no response on my email. This is by far the worst Medical Aid I have ever dealt with in my life. If I could rate them 0 I would have they do not even deserve my 1 star.

Please stop being in a hurry to take our money and please start servicing your clients.