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broodryk.cathy broodryk.cathy

1 reviews | Active since Sept 2016

22 Sept 2016, 09:42

Bad client service and the worst medical aid - Bonitas

<p>From January 2016 I joined Bonitas and since then I have just had the worst relationship with them </p> <p>Today I phoned again and Thandeka could not get rid of me soon enough and transfer me to a department that had nothing to do with my query - Ref 220916QYGDTF</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Sept 2016, 12:00
Official

Hello cathy-jankowitz-broodryk,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team