CKM
Christina Kendall-de Meyer
1 reviews | Active since Nov 2018
21 Sept 2020, 16:28
BAD BAD Service Pharmacy Direct/Bonitas
BAD BAD BAD service from Pharmacy Direct Has been promised delivery of my medicine by Friday. Now I am told tomorrow. I am without my meds for 2 weeks now - type 2 diabetic. My dependent without meds from Friday - she receive heart medicine. BONITAS you need to look at another service provider
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Replies (2)
Bonitas Medical Fund's replyOfficial
22 Sept 2020, 08:54Hello Christina Kendall-de Meyer,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply22 Sept 2020, 08:54
Official
Hello Christina Kendall-de Meyer,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
29 Sept 2020, 07:30Hello Christina Kendall-de Meyer,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with Pharmacy Direct representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with Pharmacy Direct representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply29 Sept 2020, 07:30
Official
Hello Christina Kendall-de Meyer,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with Pharmacy Direct representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with Pharmacy Direct representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team