BK
Belinda K

1 reviews | Active since May 2015

20 May 2015, 11:18

BAD BAD SERVICE

Evening this above matter is unacceptable I did receive the last email from you the 20th of April and this matter take you up to nearly a Month to reply back to me as the client. I did mention that I have stopped my debit order till there will be attended to my problem. I need an answer in 24 hours from Bonita's. And then will make a payment on my medical for only one Month because I did not use the aid at all for 2015. I need attention for this matter as soon as possible<br> <br> On 20 Apr 2015 16:00, \Belinda Koekemoer"wrote:<br> --- Forwarded message ---<br> From: <br> Date: 20 Apr 2015 12:48<br> Subject: 170415Q8P288 - 170415Q8P288 [MI***]<br> To: <br> Cc: <br> <br> <br> Dear Mrs. B Koekemoer<br> <br> Reference no: 170415Q8P288<br> <br> We acknowledge receipt of your email received by Bonitas. <br> <br> Please note that no feedback was received regarding your option change request"

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 May 2015, 19:21
Official
Hello bkoekemoer123,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team