NF
NTHABISENG F

1 reviews | Active since Jun 2014

21 Apr 2015, 12:32

Bad Bad Service!!!

I have been running back with a claim that was supposed to be reversed 7 Days ago. I now need to use my funds on my saving but I cannot because Bonitas is taking forever to process something that was supposed to take 24hours. Should I not receive my medication today I am honestly going to consider taking this to the lawyers as my health is at jeopardy because of *********** people.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Apr 2015, 16:47
Official
Hello Nthabi11,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team