EM
Evangelina M

1 reviews | Active since Apr 2010

03 Mar 2017, 10:56

bad bad service

<p>I will be very short and to the point. I left Bonitas for Discovery because of their incompetency in dealing with queries. I am with a company which is offering Bonitas as medical aid and am back into @$@$#! service. i rejoined Bonitas from Discovery, i left discovery in december 2016 joining bonitas in january 2017 and am charged late joiner fee and have waiting period. i dont want to repeat the reason given by Royston from their underwriting department as people will laugh. bonitas could not pick that i was actually with them between 2009 to 2011 when i joined discovery. such a shame.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Mar 2017, 13:21
Official

Hello Eveh123,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team