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El S

1 reviews | Active since Mar 2016

13 Apr 2016, 15:13

BAD BAD BAD BAD

Bonitas, or their underwriters, are so BAD at keeping to their own policies, I don't think they understand what their own policies mean, or how to interpret it. <br> I am 38 and due for a hysterectomy due to excessive bleeding and overbearing pain. They keep on coming up with policy references and they are creating a stalling tactic to not authorise my procedure. Excuses, excuses, excuses and not willing to pay for a needed procedure is all I can link Bonitas name to.<br> Do not EVER, EVER take up medical aid with them.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Apr 2016, 10:51
Official
Hello Blitsie123,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team